Terms of Service

Please read our Terms of Service carefully before using our services. By accessing or using Neurix, you agree to be bound by these terms.

Effective Date: January 1, 2025

Table of Contents

Introduction

Welcome to Neurix, a cloud platform designed for ambitious eCommerce brands and SaaS startups. These Terms and Conditions ("Terms") govern your use of our website, services, and products provided by Nextup Global Ltd.

By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy.

Acceptance of Terms

By creating an account, making a purchase, or using any of our services, you confirm that:

  • • You are at least 18 years old or have parental consent
  • • You have the legal capacity to enter into these Terms
  • • You will comply with all applicable laws and regulations
  • • All information provided is accurate and up-to-date

Description of Services

Neurix provides the following services:

Domain Services

Domain registration, management, and DNS configuration services.

Cloud Services

Scalable cloud hosting and infrastructure solutions (coming soon).

We reserve the right to modify, suspend, or discontinue any service at any time with reasonable notice to users.

User Accounts

To access certain features, you must create an account. You are responsible for:

  • • Maintaining the confidentiality of your account credentials
  • • All activities that occur under your account
  • • Notifying us immediately of any unauthorized access
  • • Providing accurate and complete information

💡 Security Tip: Use a strong, unique password and enable two-factor authentication when available.

Payment Terms

Our payment terms are designed to be transparent and fair:

Pricing

All prices are clearly displayed and include applicable taxes. No hidden fees.

Billing

Services are billed in advance. Automatic renewal applies unless cancelled.

Refunds

30-day money-back guarantee on hosting plans. Domain registrations are non-refundable.

Privacy Policy

Your privacy is important to us. We collect and use your information in accordance with our Privacy Policy, which includes:

  • • What information we collect and why
  • • How we use and protect your data
  • • Your rights regarding your personal information
  • • How to contact us about privacy concerns

Prohibited Uses

You may not use our services for any illegal or unauthorized purpose, including but not limited to:

  • • Violating any laws or regulations
  • • Infringing on intellectual property rights
  • • Distributing malware or harmful content
  • • Engaging in fraudulent activities
  • • Spamming or unsolicited communications
  • • Attempting to gain unauthorized access to systems

Contact Information

If you have any questions about these Terms and Conditions, please contact us:

Company Information

Nextup Global Ltd

40 Penarth Road

Cardiff, Wales, CF10 5GP

United Kingdom

Company Number: 15189998

Get in Touch

💬 Chat with Support

Available 24/7 for all your questions and concerns.